Can I buy your goods elsewhere?
No, we only sell our goods through our own website www.thedogface.co.uk, all other sites are not affilated with us and do not have authorisation to carry our trademarked goods. Beware of scam sites!
Which size do I choose?
Please note, each item has a measurement chart in the description, this varies from item to item due to our current resizing programme so If you are ordering multiple goods, please check the size charts per item.
Do the jackets have holes for harnesses?
The hooded jackets have a slit behind the hood. The puffer jackets and vests don't have holes but often people put harnesses over the top of these.
Are the dog face jackets waterproof?
Our jackets are what we call water resistant, they will for the most part keep water off of your dog (this is near on impossible to do 100% with active doggos) but they dont have the technical seems and features that enable us to call them waterproof precisely.
How long does shipping take?
Our standard shipping to the UK is 2nd class signed for, this is usually 3/4 working days. We have recently introduced an express service which is 1st class signed for. Royal Mail quotes this as 24hrs but it can take 1-3 days. Please note, to get the best chance of next day, please order before 2pm.
Do you ship worldwide?
Yes we ship worldwide, please select your destination at the check out for your shipping cost quote. Please be aware that there may be import taxex / duty with international orders.
I have a pet store / service, do you wholesale?
At present we are not offering wholesale, this is to help us clean up the amount of fake sites / sellers out there. We will be looking to offer wholesale in the near future once this is taken care of. In the meantime feel free to email us at email@example.com with the heading 'Wholesale' to register your interest. A response will be given as soon as we are able to offer wholesale.